AGENDA MSF 13/10/25

Craig to update on progress with Fans Advisory Board and fan engagement
Ticketing representatives (specifics in red from groups)
From groups:

• MDSA – bus letters to arriva and stagecoach.
• MDSA – letters to other club DSAs about away fan experiences
• North Stand scarf initiative – could club publicise, rally fans to deck out the Riverside
• Early bird ticket pricing tiers (update from last meeting) – John
• Consistent Boro red – John
• Coventry ticket bundle initiative
• Promoting under 21 games more/sooner to get families along – BOSC
• Big gap between home and away fans in stadium – BOSC
• Gift vouchers – use other than club shop – CW
• Premium food pop up vendors – FMTTM
• Self service pint machines at Fan Zone – FMTTM
• Camden Pale Ale/IPA/low alcohol beer request – FMTTM
• Designated server at ticket offices for ‘failed’ season cards – FMTTM
• Open up priority points levels so everyone can qualify (discriminate against age) – FMTTM
• Boro on the road – are tickets already allocated – sell out very quickly – FMTTM
• Extra TVs on wall South West Upper – currently cause issues with queues – FMTTM
• Year long season cards – from Xmas – FMTTM
• Paint lines on the floor of concourses at outlets – FMTTM
• Season cards at pre-order machines – FMTTM
• Why are pies only sold at bars now? – FMTTM
• Upgrade fans zone
• Food options – need full revisit – FMTTM
• Show subs on big screen – FMTTM
• Improve website coverage of non first team issues – eg u18s page poor, under 21s results, Boro women spelling mistakes – FMTTM